At 92pakr, your personal data is handled with the same care we apply to your gaming experience. This Privacy Policy explains exactly what we collect, how we use it, who we share it with, and the rights you hold as a member.
This Privacy Policy ("Policy") describes how 92pakr ("we", "us", "our", "the Platform") collects, uses, stores, and discloses personal information relating to individuals who access or use the 92pakr website at https://92pakr.app, including members who register accounts, place wagers, or otherwise interact with our services.
92pakr is operated under an international gaming license and serves members across Pakistan — from Karachi and Lahore to Islamabad, Faisalabad, and beyond. We take our data protection obligations seriously and are committed to handling your information lawfully, fairly, and transparently.
By accessing the 92pakr platform, registering an account, or continuing to use our services after this Policy has been updated, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
Plain Language Commitment: We have written this Privacy Policy in clear, straightforward English so that every 92pakr member — regardless of their legal background — can understand exactly what happens to their personal information. If anything is unclear, contact our support team via live chat for an explanation.
92pakr collects personal data through several channels: directly from you when you register or use our services, automatically when you browse the platform, and occasionally from third-party sources where permitted by law. The categories of data we collect are set out below.
When you create a 92pakr account, we collect the information you provide at sign-up, including your full legal name, date of birth, residential address, email address, and chosen username. This data is mandatory — without it, we cannot open or maintain a member account on the platform.
As part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under our international gaming license, we may collect copies of government-issued identification documents such as your CNIC (Computerised National Identity Card) or passport, proof of residential address, and documentation confirming ownership of your registered payment method.
We record all financial transactions on your account, including deposit amounts, withdrawal requests, payment method details (masked where possible), transaction timestamps, and currency (PKR). Full payment card numbers are never stored on 92pakr servers — payment processing is handled by PCI-DSS compliant payment processors.
We maintain records of your gaming history on 92pakr, including bets placed, games played, wager amounts, win/loss records, session durations, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
When you access 92pakr, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device identifiers, referring URL, pages visited, and session duration. This data helps us maintain platform security, detect fraud, and optimise the user experience.
If you contact 92pakr support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and resolution outcomes. These records help us improve our service quality and investigate disputes.
| Data Category | Examples | Collection Method |
|---|---|---|
| Account Data | Name, DOB, email, address, username | Provided by you at registration |
| KYC Documents | CNIC, passport, proof of address | Uploaded by you on request |
| Financial Data | Deposit/withdrawal history, payment method | Generated by platform transactions |
| Gaming History | Bets, game sessions, win/loss records | Automatically recorded by platform |
| Technical Data | IP address, device type, browser | Automatically collected via cookies/logs |
| Communications | Live chat transcripts, support emails | Generated during support interactions |
92pakr uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.
92pakr processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:
92pakr does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the circumstances described below and only to the extent strictly necessary for the stated purpose.
To process your deposits and withdrawals, we share the necessary financial data with our authorised payment service providers, including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. These providers are bound by their own data protection obligations and are prohibited from using your data for any purpose other than transaction processing.
We work with trusted third-party KYC and AML compliance providers to verify the identity of our members. These partners process your identity documents solely for verification purposes and are contractually obligated to maintain strict data security standards.
We may disclose your personal data to relevant regulatory bodies, law enforcement agencies, or gaming license authorities where we are required to do so by law, court order, or binding regulatory direction. In such cases, we will disclose only the minimum information required to satisfy the lawful request.
We engage third-party service providers to support certain technical aspects of the 92pakr platform, including cloud hosting, data analytics, customer support software, and game content provision. All such providers are vetted for data security compliance and are bound by data processing agreements that restrict their use of your data to the specific services they provide to 92pakr.
No Data Sales — Ever: 92pakr has never sold member personal data to any third party for advertising, profiling, or commercial purposes, and we have no intention of doing so. If this position ever changes, we will notify members with a minimum of 30 days' advance notice and provide the option to close their account without penalty.
92pakr uses cookies and similar tracking technologies to provide core platform functionality, remember your preferences, analyse usage, and support security monitoring. When you first visit 92pakr, you will be presented with a cookie consent notice allowing you to accept or customise your cookie preferences.
You may adjust your cookie preferences at any time through the cookie settings panel accessible in the platform footer. You may also configure your browser to block or delete cookies, though please note that disabling essential cookies may prevent you from accessing certain features of the 92pakr platform. 92pakr does not use cookies to serve third-party advertisements or track your activity on other websites.
92pakr retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to our obligations under applicable law and gaming regulations. The following general retention periods apply:
Where retention beyond these periods is required by law or regulatory direction, 92pakr will retain the relevant data for the additional period specified and will notify you where reasonably practicable.
92pakr implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes, but is not limited to:
Security Incident Response: In the unlikely event of a data breach that poses a risk to your rights and freedoms, 92pakr will notify affected members without undue delay and will take all necessary remediation steps to contain the breach and prevent recurrence. We maintain a documented incident response plan that is reviewed and tested annually.
92pakr is operated under an international gaming license, and as a result, your personal data may be stored and processed on servers located outside of Pakistan. This is a standard operational requirement for internationally licensed online gaming platforms.
Where your data is transferred to countries that may not have data protection laws equivalent to those in your home jurisdiction, 92pakr ensures that appropriate safeguards are in place to protect your information. These safeguards include contractual clauses requiring third-party recipients to maintain standards of data protection equivalent to those applied by 92pakr, and where applicable, certification schemes or binding corporate rules.
By registering and using the 92pakr platform, you acknowledge and consent to the international transfer of your personal data as described in this section. If you have concerns about international data transfers, please contact our support team at before proceeding with registration.
As a 92pakr member, you hold a number of rights with respect to your personal data. These rights are described below. To exercise any of these rights, please contact our support team via live chat or by email. We aim to respond to all data rights requests within thirty (30) calendar days of receipt.
Member Rights
You are in control of your personal data. Here are the specific rights available to every 92pakr member.
Request a full copy of the personal data 92pakr holds about you, including account records, gaming history, and KYC data.
Request correction of any inaccurate or incomplete personal data held in your 92pakr account without undue delay.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your personal data for marketing purposes or where processing is based on our legitimate interests.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
Request a temporary restriction on how 92pakr uses your data while a rectification or objection request is being investigated.
To exercise any of the above rights, contact our support team via live chat or email at . We will acknowledge your request within 5 business days.
The 92pakr platform is strictly intended for adults aged 21 years and older. We do not knowingly collect, store, or process personal data relating to individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered an account on 92pakr or has provided us with personal data without your consent, please contact our support team immediately at .
Upon receiving a verified report of underage account usage, 92pakr will promptly suspend and close the relevant account, delete all associated personal data to the extent permitted by our regulatory obligations, and forfeit any balance in accordance with our Terms & Conditions. We utilise automated age verification checks at registration and apply manual review processes for any account flagged as potentially underage.
Where you have opted in to receive marketing communications from 92pakr, we may contact you by email with information about new games, promotional offers, PSL cricket betting markets, seasonal bonuses, and platform updates. We will only send marketing communications where we have your explicit, informed consent to do so.
You may withdraw your marketing consent and unsubscribe from all promotional communications at any time by updating your notification preferences in your 92pakr account settings, or by contacting our support team via live chat. Withdrawal of marketing consent does not affect the lawfulness of any processing that took place prior to your withdrawal.
Please note that certain service-related communications — such as deposit confirmations, withdrawal notifications, account security alerts, and responsible gaming reminders — are not classified as marketing and will continue to be sent regardless of your marketing preference settings, as they are necessary for the operation and security of your account.
No Spam Policy: 92pakr will never send unsolicited bulk marketing emails or share your email address or phone number with third-party advertisers. All promotional communications from 92pakr are sent only to members who have explicitly opted in and will always include a clear, functional unsubscribe option.
92pakr reviews this Privacy Policy periodically and will update it as necessary to reflect changes in our data practices, legal obligations, or the services we offer. The effective date displayed at the top of this page always reflects the date of the most recent revision.
Where changes to this Policy are material — meaning they significantly affect your rights or how we use your data — 92pakr will provide advance notice of at least fourteen (14) days via a prominent notice on the platform and, where reasonably practicable, by email to your registered address. Continued use of the 92pakr platform after the effective date of a revised Policy constitutes your acceptance of the changes.
If you do not agree with an updated version of this Policy, you should cease using the 92pakr platform and contact our support team to arrange the closure of your account and the return of any real-money balance. Previous versions of this Policy are available upon written request.
If you have any questions, concerns, or requests relating to this Privacy Policy or 92pakr's data practices, please get in touch with our team through any of the following channels:
When submitting a data rights request by email, please include your registered account username, a clear description of your request (e.g., access, deletion, rectification), and a copy of a government-issued ID to allow us to verify your identity before processing the request. This verification step is required to protect your data from unauthorised disclosure.
We Take Privacy Complaints Seriously: If you believe 92pakr has handled your personal data in a manner inconsistent with this Policy or applicable data protection law, we encourage you to contact us first so we can investigate and respond. If you remain unsatisfied after our internal review, you have the right to escalate your complaint to the relevant data protection authority or the dispute resolution body designated by our gaming license authority.
Our Commitments
Privacy protection at 92pakr is not just a legal checkbox — it is a core part of how we operate as a platform trusted by players across Pakistan.
Every byte of data exchanged between your device and 92pakr is protected by TLS/SSL encryption. Your login credentials, financial details, and personal information travel across an encrypted channel at all times.
Your identity documents are handled by accredited KYC partners operating under strict data security standards. Documents are used solely for verification — they are never shared with advertisers or unrelated third parties.
92pakr has never sold a single member's personal data for advertising or profiling purposes. Your information exists on our platform to serve your gaming experience — nothing else.
Your gaming activity data is monitored by our responsible gaming system to identify patterns associated with problem gambling. This monitoring exists to protect you — not to build advertising profiles.
92pakr undergoes regular independent penetration testing and security audits. Any vulnerabilities identified are remediated as a priority before they can be exploited, keeping member data consistently protected.
Have a question about your data? Our support team is available around the clock via live chat. Data rights requests are acknowledged within 5 business days and resolved within 30 calendar days.
Thousands of players from Karachi, Lahore, Islamabad, and Faisalabad trust 92pakr with their data every day. Join a platform that treats your personal information with the same seriousness it brings to your gaming experience.
Must be 21 or older to register and play. Please gamble responsibly. Visit our Responsible Gaming page if you need help.